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Forum Discussion
WiFi 5G dropping on RAX80
I got a new AX8 router, updated FW to the latest, rest to factory status, QOS disabled, AX enabled, set 5G channel to 161 and also tried 36, noticed two issues: 1. Fan is noisy 2. 5G radio drops aft...
Hi April1,
Thanks for taking the time to post. Would you mind providing us with the firmware version your router is currently on.
Christian
- Version on my router is v1.0.1.70_1.0.30
April1,
May you try reverting to the previous firmware version and let me know if the issue persists.
Thanks,Christian
- I had reverted back to one older version as per the netgear service agents suggestion but none worked. I switched back to the latest then as it is expected to be a better version.
Today morning I lost 5G again on all connected devices. 2G remained on.
I’m monitoring modem signals too, they are +6.2 dBmv to -7.2 dBmv and looks very stable and strong.
When 5G is working, I get pretty strong WiFi in my entire house. Router is great. I had noticed router fan on and off frequently though it’s winter time. My home temp is maintained at 70 deg F. Not sure if this is normal on RAX80.
Netgear service agent asked me to do 1 minute factory reset (keep on pressing the reset button for 1 minute, I had earlier done for 10 secs only). Not sure how long press helps but I did it and didn’t find any useful effect.
Can someone figure out date of manufacturing or batch of manufacturing from its serial number or any hidden number? I suspect a faulty batch.
As I work most of the days from home, I need a reliable WiFi source.
