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Forum Discussion
WiFi 5G dropping on RAX80
I got a new AX8 router, updated FW to the latest, rest to factory status, QOS disabled, AX enabled, set 5G channel to 161 and also tried 36, noticed two issues: 1. Fan is noisy 2. 5G radio drops aft...
It is getting very frustrating for such an expensive router to be doing this. My router is doing the same thing and started within the first 3 months of owning it. 5G drops offline, power cycle and it comes back for just a day or 2 before having to reset it again. I have tried reverting back to old firmware and then back to newest. Hard reset many times, ust for the router to do it again.
- This seems to be an hardware issue. I doubt if you can resolve it totally. Factory reset couple of times might improve the situation.
Netgear service agents can’t resolve it, don’t waste time with them. Exchange the device if still within time limit. Don’t send it back to Netgear as they may send you a RMA which could be a refurbished device replacing your brand new device. Best wishes.
I had the same issue and living with the problem.Are you using DFS channels? If the router detects radar nearby it will disable it... they should have made it auto switch to non DFS channels instead
- Logs don’t show blocking / dropping due to use of DFS channel. Either it’s not DFS channel dropping or RAX80 does not log this event. Netgear Tech, please look into it.
