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Forum Discussion
WiFi 5G dropping on RAX80
I got a new AX8 router, updated FW to the latest, rest to factory status, QOS disabled, AX enabled, set 5G channel to 161 and also tried 36, noticed two issues: 1. Fan is noisy 2. 5G radio drops aft...
This seems to be an hardware issue. I doubt if you can resolve it totally. Factory reset couple of times might improve the situation.
Netgear service agents can’t resolve it, don’t waste time with them. Exchange the device if still within time limit. Don’t send it back to Netgear as they may send you a RMA which could be a refurbished device replacing your brand new device. Best wishes.
I had the same issue and living with the problem.
Netgear service agents can’t resolve it, don’t waste time with them. Exchange the device if still within time limit. Don’t send it back to Netgear as they may send you a RMA which could be a refurbished device replacing your brand new device. Best wishes.
I had the same issue and living with the problem.
Are you using DFS channels? If the router detects radar nearby it will disable it... they should have made it auto switch to non DFS channels instead
- Logs don’t show blocking / dropping due to use of DFS channel. Either it’s not DFS channel dropping or RAX80 does not log this event. Netgear Tech, please look into it.
- 5G and DFS channels are not new.
Moving from DFS to non DFS should be automatic if radar is detected.
My non branded ISP handles this just fine as does my Wi-Fi 5 Netgear extender.
The RAX80 is clearly broken.
I don't think these issues will never be fixed...
As others said, get rid of it if you can..Same problem here.
I have the latest firmware and have done factory resets.
The router randomly stops transmitting at 5G. The rest of the router functions seem to keep working properly.
I have submitted a trouble ticket.
I am using channel 153 not DFS
A reboot brings the 5Ghz radio back
I've noticed that when the router 5 ghz wifi has failed, on the Advanced Home page, under 5Ghz, the "Channel" field has garbled text. Rebooting clears up the text to display properly.
I've also had some other weird behavior, such as loss of internet but I have been uunable to track them down
- I keep facing this issue but never bothered to check the contents of the channel field. I will check it now. This would give a clue to Netgear Dev where to look for the cause of the issue.
