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Forum Discussion
WiFi 5G dropping on RAX80
I got a new AX8 router, updated FW to the latest, rest to factory status, QOS disabled, AX enabled, set 5G channel to 161 and also tried 36, noticed two issues: 1. Fan is noisy 2. 5G radio drops aft...
Seems like that this problem of 5G signals dropping is a permanent problem with this model. I have been trying to explain this to netgear support team since last 3 months and they support level is such a pathetic service that other than few useless tweaks, there is no genuine solution to the problem.
Even the replacement won't serve any purpose. I am regretting my decision of buying this useless model.
Your experience of the support seems to be the same as mine.
In fact I have the feeling they knew about this all along & offered 90 days free support to make sure that you are outside of the return window by the time you recognise the support can't help you and there's no chance of any firmware update.
In fact I have the feeling they knew about this all along & offered 90 days free support to make sure that you are outside of the return window by the time you recognise the support can't help you and there's no chance of any firmware update.
So true Man!!
It feels like we have been cheated by this brand which is never expected from them. I wish these messages ring a bell in the ears of some higher authorities to look into this problem.