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slavago's avatar
slavago
Aspirant
Dec 03, 2022
Solved

Wifi 6 is not showing

Configuring my new AXE7800 (RAXE300) router, Wifi 6 is enabled but now showing up neither on my MacBook pro 16" M1 nor on my Samsung Galaxy S22+.

Any ideas what can be the issue here is highly appreciated.

Thanks

4 Replies

  • The M1 based macs do not support the 6GHz band, thus they will only see the 2.4GHz and 5GHz bands but will support the 802.11ax standard on those bands.

     

    The Galaxy S22+ is capable of seeing the 6GHz band, but it will only do it in regions where the government allows the use of the 6GHz band.

     

    If no device can see any of the bands from the router, then I recommend doing a factory reset of the router, and don't load any backup config file.

    Beyond that, if there is a scenario where the router is from a different region, then make sure it is using channels that are supported in your region.

    • slavago's avatar
      slavago
      Aspirant
      Thanks for your reply.
      The router is purchased in US (region in wifi settings us USA), I'm located in Israel, wifi 6e is allowed to be used in Israel. So maybe it's definitely channels issue, maybe you know where I can find information about channels for different countries?
      Btw, it's not possible to change region in the router.

      Thanks a lot!