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tslapnicka's avatar
tslapnicka
Follower
Jan 08, 2021

wifi connected, no internet connection

Bought a nighthawk router ( model RAX10) and have wifi connectivity but not internet. Have done a reinstall , a power up but no change. I have Spectrum as my ISP but have not contacted them directly.

 

What is my best way to get the router functioning.

1 Reply

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  • plemans's avatar
    plemans
    Guru
    Jan 08, 2021

    What modem/gateway do you have? 

    Try this: 

    power off the modem and the router. disconnect all cables from both (even coax from modem).  Wait 2 minutes. 

    then connect coax back to modem and power it on. give it a couple minutes to fully boot. 

    Then connect lan cable from modem to wan port on router. 

    power the router on. Wait a few minutes for it to fully boot. 

    Then try setup.