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Forum Discussion
WiFi cutting out
Got a new router and my internet seems worse than with my old one. When it’s on it’s great but then I get random “cannot connect to the server” on the most random things. iPhone apps, Apple TV (that’s...
I'm having the same issues. I'm at the same firmware. I've replaced an old, but trusted Apple Extreme Router for a RAX80 to experience all these issues. I've adjusted settings and still having the same issue of dropping my devices. Even my hardwired devices cut as well.
Firmware Version V1.0.1.56_1.0.23
Disabled AX
Same issues with me, minus wired devices cutting out. My Galaxy s10+ (wifi 6 capable) will disconnect forcing me to turn phones wifi off and back on. Same with my Samsung smart tv right next to router. Youtube on it will lose all connectivity until i go into tv setting and check for a connection and re-establish connection... I'm returning the router today
Hi jorgef858 & gurgy - Have you gotten a chance to contact our support team?
https://www.netgear.com/support/default.aspx
~Christian
