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Forum Discussion
Dukes707
Oct 04, 2019Initiate
WiFi drops on AX8
So I have a new ax8 router and cm1100 cable modem hoping to make best use of my gig speed internet. All worked fine initially however now at this point my WiFi will only stay connected for at most 20-...
Streamlight5o
Oct 20, 2019Aspirant
Having same issues with WiFi dropping off. Wired still works fine. Tried different channels and still the same. Tried calling support and hung up after 90mins. Using Firmware 1.0.1.64 don't know what else to do. I have geek squad coming Tuesday if they can't fix it I guess it goes back to store. Using Netgear CM1000-100nas for modem.
GabboCH
Oct 20, 2019Apprentice
Many users are reporting the same problems.
I performed a factory reset & disabled the AX functionality in the router & the connection was much more stable.
However, this doesnt seem to work for everyone & theres no comment of sign of a update/fix from Netgear.
Unless the geek squad are coming for free, I'd just take the router back & get a different one that works.
- Streamlight5oOct 20, 2019AspirantI turned off AX. I will see how that works. I am thinking of getting the AX11000 if this one does not work. What are u using now
- GabboCHOct 21, 2019ApprenticeThe Asus is what I originally wanted but couldn't get anything with antennae like that past approval. The have some good deals on the twin pack.
At the moment I'm limping along with the Netgear & using Ethernet from my TVs direct to the modem.
My fallback is just the router from the internet provider which I've not had any problems with at all in the last 3 years.- Streamlight5oOct 22, 2019AspirantWell no drops since turning off AX. Sucks I was getting 800-900 Mbps on my Note 10. Now I can only get 450Mbps. (Still fast) I hope they fix the AX soon.