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wifi drops when laptop connects, wired connection fine
My Router: Nighthawk RAX43 Firmware Version: V1.0.12.120_2.0.83 I have been using this router in my small office (4 people) for a few months with no issues. Recently (no manual f...
FURRYe38 wrote:Has a factory reset and setup from scratch been performed since last FW update?
Users reported having problems with this version of FW:
If the factory reset doesn't resolve this issue, you might revert back to prior working version of FW.
I performed a factory reset and manually added all my settings as well as set the DHCP range to .100 to .200. So far so good and things seem to be working. I'll keep an eye on it. This is not a good look for Netgear...
Thank you FURRYe38 for your help.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update?
Users reported having problems with this version of FW:
If the factory reset doesn't resolve this issue, you might revert back to prior working version of FW.
FURRYe38 wrote:Has a factory reset and setup from scratch been performed since last FW update?
Users reported having problems with this version of FW:
If the factory reset doesn't resolve this issue, you might revert back to prior working version of FW.
I performed a factory reset and manually added all my settings as well as set the DHCP range to .100 to .200. So far so good and things seem to be working. I'll keep an eye on it. This is not a good look for Netgear...
Thank you FURRYe38 for your help.
Oh good to hear. Hope it keeps working.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router