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Forum Discussion
Wifi has no Internet connectivity, but wired connection does
Hi, this has been happening more often over the past few months requiring me to restart my router (Nighthawk RAXE500) each time. I have noticed on my wifi devices (laptop & phones), it shows "connec...
Kitsap wrote:You may be running in to interference from neighbors with lots of Wi-Fi or crowded channels.
Something interesting...I tried to change the channel of my 2.4GHz band to Auto, and I get a message "This DFS channel is not allowed to use because the Radar was detected before. You can change another channel or wait 8 minutes." Not sure exactly what this means.
Do you have separately identifiable SSID's for the 2.4 (channel 01) and 5 GHz (channel 44) bands? All my SSID's are the same on each band.
Who is your ISP? Frontier FIOS Are you using their DNS servers? Yes, I have also tried using Cloudflare and Google DNS, but same results. IPv4 or IPv6? IPv4
Do you have IPv6 enabled? Disabled.
Some background on Wi-Fi in the US is provided here: https://www.wiisfi.com/. Chapters one through three provide a good overview.
Please see my answers in bold.
mnhim001 wrote:
Kitsap wrote:You may be running in to interference from neighbors with lots of Wi-Fi or crowded channels.
Something interesting...I tried to change the channel of my 2.4GHz band to Auto, and I get a message "This DFS channel is not allowed to use because the Radar was detected before. You can change another channel or wait 8 minutes." Not sure exactly what this means.
Do you have separately identifiable SSID's for the 2.4 (channel 01) and 5 GHz (channel 44) bands? All my SSID's are the same on each band.
Who is your ISP? Frontier FIOS Are you using their DNS servers? Yes, I have also tried using Cloudflare and Google DNS, but same results. IPv4 or IPv6? IPv4
Do you have IPv6 enabled? Disabled.
Some background on Wi-Fi in the US is provided here: https://www.wiisfi.com/. Chapters one through three provide a good overview.
Please see my answers in bold.
For the 2.4 GHz band, the Auto setting does not always interact favorably with various IoT devices. Recommend you choose channel 11, 6, or 1 in that preference and disable 20/40 coexistence.
DFS only applies to channels in the 5 GHz band. There is no Auto on the 5 GHz band. Recommend you choose a non-DFS channel in the 40 to 46 range. Set channel width to 80 until you get this sorted out.
Are you located in the US? Repeat question: do you have close neighbors with multiple Wi-Fi devices?
Kitsap wrote:
mnhim001 wrote:
Kitsap wrote:You may be running in to interference from neighbors with lots of Wi-Fi or crowded channels.
Something interesting...I tried to change the channel of my 2.4GHz band to Auto, and I get a message "This DFS channel is not allowed to use because the Radar was detected before. You can change another channel or wait 8 minutes." Not sure exactly what this means.
Do you have separately identifiable SSID's for the 2.4 (channel 01) and 5 GHz (channel 44) bands? All my SSID's are the same on each band.
Who is your ISP? Frontier FIOS Are you using their DNS servers? Yes, I have also tried using Cloudflare and Google DNS, but same results. IPv4 or IPv6? IPv4
Do you have IPv6 enabled? Disabled.
Some background on Wi-Fi in the US is provided here: https://www.wiisfi.com/. Chapters one through three provide a good overview.
Please see my answers in bold.
For the 2.4 GHz band, the Auto setting does not always interact favorably with various IoT devices. Recommend you choose channel 11, 6, or 1 in that preference and disable 20/40 coexistence. Updated to channel 6 and disabled 20/40 coexistence
DFS only applies to channels in the 5 GHz band. There is no Auto on the 5 GHz band. Recommend you choose a non-DFS channel in the 40 to 46 range. Set channel width to 80 until you get this sorted out. Updated to channel 40, but I dont' see anything for Channel Width.
Are you located in the US? Yes Repeat question: do you have close neighbors with multiple Wi-Fi devices? Yes, my neighbors do have wi-fi devices.
mnhim001 wrote:
Kitsap wrote:
mnhim001 wrote:
Kitsap wrote:You may be running in to interference from neighbors with lots of Wi-Fi or crowded channels.
Something interesting...I tried to change the channel of my 2.4GHz band to Auto, and I get a message "This DFS channel is not allowed to use because the Radar was detected before. You can change another channel or wait 8 minutes." Not sure exactly what this means.
Do you have separately identifiable SSID's for the 2.4 (channel 01) and 5 GHz (channel 44) bands? All my SSID's are the same on each band.
Who is your ISP? Frontier FIOS Are you using their DNS servers? Yes, I have also tried using Cloudflare and Google DNS, but same results. IPv4 or IPv6? IPv4
Do you have IPv6 enabled? Disabled.
Some background on Wi-Fi in the US is provided here: https://www.wiisfi.com/. Chapters one through three provide a good overview.
Please see my answers in bold.
For the 2.4 GHz band, the Auto setting does not always interact favorably with various IoT devices. Recommend you choose channel 11, 6, or 1 in that preference and disable 20/40 coexistence. Updated to channel 6 and disabled 20/40 coexistence
DFS only applies to channels in the 5 GHz band. There is no Auto on the 5 GHz band. Recommend you choose a non-DFS channel in the 40 to 46 range. Set channel width to 80 until you get this sorted out. Updated to channel 40, but I dont' see anything for Channel Width.
Are you located in the US? Yes Repeat question: do you have close neighbors with multiple Wi-Fi devices? Yes, my neighbors do have wi-fi devices.
For your RAXE500, channel width is controlled by the mode menu. Select the mode menu option of 1000 Mbps and that will give you a 80 MHz wide channel.
Run it for a few days and check for stability.