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Forum Discussion
WiFi issues on CAX80
Hello everyone, I purchased a CAX80 trying to get off of rental fees through Cox Communications but I've seem to hit an issue. Looking at all my WiFi enabled devices they show a full signal while loo...
Is your tv on the 5ghz stream or the 2.4ghz?
Are you using smart connect?
what firmware version is on the router portion of the CAX80? (i know the modem and router have seperate firmwares)
Sorry for the delayed response was looking at other threads that recently popped up and have been working with the netgear tier2 support over the phone and through email and this is a mess. I'm really coming to the conclusion that the CAX80 just wasn't ready.
I've tried both 2.4 and 5ghz
I've played with smartconnect on and off checked interference channels I've done a lot but but have been left with "engineering has replicated the issue and are trying to sort it out" But still to no avail.
Firmware V. 1.1.0.41
I'm wondering if it isn't an issue with cox. I've seen mutliple reports about the cax80 but the common thread seems to be when its a cox provider. I've used one on xfinity for months and the thing was a rock star.
Yeah its just a shame that ultimately I was trying to futureproof my situation and save money I thought I was smart enough to figure this bit out, I've worked with in home networking for other people and its been relatively simple to do with wireshark inssider etc, everything has been intuitive. Understanding power levels has been simple. Now the actual workings of how it all comes together.. May be a bit beyond me. All I know is that my spouse works from home now and she has dropped video conference connections a couple times and its putting us in a fix.
Side question though. I did buy the eax 80 to extend from one side of the building to the other but is the CAX80 Moca Compliant? the eax80 isn't as friendly through so many walls
Thanks for the information again Plemans!
The cax80 doesn't have any moca capability built in.
I'd also recommend the EAX80 not be at the "other side" of the building. It should be midway between where you want the connection and where the router is.
What speeds do you pay for on upload? many make the mistake having say a 100mbps download speed but only 3-5mbps upload and that can create issues.
do you have issues if the computer that's doing the video conferencing is in the same room?
Also, what computer is it with what wireless chipset? Some drivers weren't updated for AX through windows and the device manufacturer (think dell/hp) and needed to be directly updated through the device (think intel) manufacturer instead.