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fortner28's avatar
fortner28
Follower
Jul 28, 2021

WIFI mesh system AX3600 loses internet connection

I purchased this system to enable whole home high speed access.  When everything works it is really great.  Really fast.  It seems like I lose internet on the router or its satellites once a week and I need to reset the system.  Does this seem to be normal?  It's not the end of the world but it seems that it drops internet at the most inconvenient times.  

1 Reply

  • what actual system do you have? AX3600 is a speed not a model.

    Also, you posted in the AX router forum and not the AX mesh system forum (if thats the one you have)

    what firmware is on it? 

    what modem/gateway is it connected to? 

    when it goes down, what actually happens? does wifi disconnect, does it connect but say "connected, no internet", what actual results do you get?