NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Wifi Router AX1800 RAX10 internet(both wireless and wired) drop randomly throughout the day
My internet will randomly drop throughout the day. My computer connected to my router through ethernet and any wireless devices connected will lose connection. It will come back after a minute or two...
Kitsap is exactly correct, spectrums first response is always "its not the line" but yet they lock down their modems so you can't check the cable connection and logs yourself. A good way for them to not have to actually check it.
Is it happening every day? If so, disconnect the router from the modem and directly wire a device into the modem and use it for the day. See if its speeds drop. Usually when both wired and wireless are dropping, thats the first place I start with checking.