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Forum Discussion
Wifi Router AX1800 RAX10 internet(both wireless and wired) drop randomly throughout the day
My internet will randomly drop throughout the day. My computer connected to my router through ethernet and any wireless devices connected will lose connection. It will come back after a minute or two...
Kitsap plemans I figured out how to find the logs and upstream and downstream. Here are some screenshots I took. If they have compromising info and I need to delete the pictures, please let me know. I'm unfamiliar with this. You'll have to rotate some of them because I'm not sure how to make them work. I apologize in advance for that.
missed a bit of the details but it looks like there's quite a few errors in the line from both the errors in the signal strength and the logs.
Start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line.
Check the connectors for improperly made ends, foil touching the copper coax line, bad/old/cheap connectors, or corroded connections. Replace them if you do.
If you can, simply connect the modem right where the coax comes into the home. This prevents wiring in the home from being the issue. And some ISP’s charge if the wiring issue is in the home. So this helps prevent this.
How long has it been since you rebooted the modem?
The power levels on the line appear to be high. That causes just as much of a problem as their being low. The modem is designed to operate within a range of power input. Netgear usually specifies from +7 to -7 dBmV.
Kitsap plemans I exchanged my modem with Charter Spectrum and was given a Sercomm ES2251 modem. I haven't had any issues yet(I think?). I can't log into this modem in order to check the logs like my previous modem. At least not yet. Will have to figure it out. I will post an update in a week or so to let you two know how it goes. Fingers crossed all goes well!
