NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Alexnmel's avatar
Alexnmel
Aspirant
Jun 24, 2020

WiFi router not connecting

Will not connect to router? I have unplugged all devices and re plugged them in and nothing seems to work.

2 Replies

  • What won't connect? 

    Wireless?
    Wired devices? 

    the modem? 

     

    What exactly is going on? we need specifics as we aren't there to see whats going on. 

    What firmware is on the router? 

    What modem is it connected to? 

    What are the led's doing? 

    • Alexnmel's avatar
      Alexnmel
      Aspirant
      The WiFi router will not connect at all I was on the phone with supplier and everything is good on there end.