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Forum Discussion
CalebShepard
Jun 15, 2021Tutor
wn3100m will not connect to my new RAX20 router.
I have Multiple pc's all connected to my Xfinity home internet. I decided to purchase my own router and modem to ditch the rental costs. Purchased Arris Surfboard SBV2402 and Netgear RAX20 ax1800 Ro...
plemans
Jun 15, 2021Guru - Experienced User
CalebShepard wrote:Upon Further inspection, what i thought was a Netgear USB adapter, is actually an On-Networks USB adapter that shows up in my device manager as a Netgear adapter. That must be why the driver updates from Netgear aren't working for it.
That could sure cause issues.
One thing you can try, is go into the RAX20 and disable the AX broadcast. See if it can see/connect that route.
Some of the older devices can't see the AX broadcast.
If that works, your options are:
1. leave AX disabled (half pointless as thats why you bought an AX router)
2. contact On-networks to see if they have an updated driver that works with AX
3. Replace the USB device
CalebShepard
Jun 15, 2021Tutor
I tried that last night, AX is still off.
I tried to find the drivers online, i guess On-Networks is now gone and owned by Netgear. The netgear drivers, for the same model USB adapter, do not recognize the on-networks adapter. They let me download and install, but at the end of the install, it asks for me to insert the adapter, which it never finds is plugged in.
- plemansJun 15, 2021Guru - Experienced User
Looks like that card had a realtek chip in it. the Realtek RTL8192
you could try realtek and see if they're updated drivers for AX. Its not looking good as their last update for that card was 3 years ago (prior to AX)
https://www.realtek.com/en/component/zoo/category/rtl8192eu-software
- CalebShepardJun 15, 2021Tutor
How did you find that? lol.
Will give it a try and let you know.
Thanks
- plemansJun 15, 2021Guru - Experienced UserGood luck. Might be coming time for a new dual band adapter
- CalebShepardJun 15, 2021Tutor
I couldnt get those drivers to work either. Will just have to either upgrade my usb device, or run the spool of CAT5e cable i have sitting in the basement to my office. Thanks for all the help in trying to get it to work! :)