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Forum Discussion
wonderbison
Feb 03, 2021Tutor
X6 (R8000) - AC3200 - Sporadic Wifi speeds
Hi About 3 weeks ago I guess my Wifi started being very sporadic in its speeds. Sometimes 30MB sometimes 341MB download. No settings were changed etc. Updated to latest firmware, no luck. Factory re...
- Feb 03, 2021
2 things you could try.
(try 1 then the other)
1. try installing version 1.0.4.28 of the firmware to the R8000. Then do a factory reset and a clean install (not from backup). disable auto-updates. the newer versions integrated netgear armor and not all r8000's played nicely with it.
2. try the virgin router in router mode and the r8000 in access point mode. Maybe its passthrough mode is sketchy
wonderbison
Feb 03, 2021Tutor
Hi
Thanks for replying.
What actual firmware version are you on? - V1.0.4.66_10.1.75
what modem are you connecting to? - VirginMedia SuperHub
Are you using smart connect? No
Smart connect band steers devices between 2.4ghz and 5ghz as needed. and 2.4ghz is very slow in comparision to 5ghz.
Have you noticed if its specific devices? Its all devices, iPad, Android OnePlus phone (3 of), desktop computer with Gigabit Ethernet card, laptop (generic wireless card I think)
Do hardwired devices see a decrease in speeds? I dont have anything hardwired but when I did when testing albeit over a short period of an hour or so, there was no issues.
As an aside I thought it was maybe channel interference but they are all reporting as Good on the channels assigned
5G is 36+40+44(P)+48
5G-2 is 100(P)+104+108+112
Thank you
plemans
Feb 03, 2021Guru - Experienced User
virgin superhubs are modem router combo devices.
which specific one do you have?
Is it in passthrough/modem only mode?
https://kb.netgear.com/30186/What-is-Double-NAT
- wonderbisonFeb 03, 2021Tutor
Hi
virgin superhubs are modem router combo devices.
which specific one do you have? - I have Hub 3.0
Is it in passthrough/modem only mode? Yes it is modem only mode with DOCSIS
Standard specification compliant DOCSIS 3.0
Hardware version 10
Software version 9.1.1912.304
Thanks
- plemansFeb 03, 2021Guru - Experienced User
2 things you could try.
(try 1 then the other)
1. try installing version 1.0.4.28 of the firmware to the R8000. Then do a factory reset and a clean install (not from backup). disable auto-updates. the newer versions integrated netgear armor and not all r8000's played nicely with it.
2. try the virgin router in router mode and the r8000 in access point mode. Maybe its passthrough mode is sketchy
- astonesFeb 06, 2021Aspirant
I had a similar issue to this. Is there a fix coming in the firmware?