NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
orkey41
Jul 28, 2024Tutor
Xbox will not connect via ethernet
I've been dealing with this for a few months and have finally got sick of WiFi only gaming... I am able to connect Xbox to the router via WiFi, but not via ethernet. Has anyone been able to solv...
- Jul 31, 2024
To close the loop on this one... I did not find a solution to getting the Netgear router working via ethernet with my Xbox.
I purchased an ASUS router to test and it worked perfectly with the out of the box settings. So I'm just going to stick with the new router.
Obviously not the solution I (or Netgear community) would be hoping for đ
Anyone need an RAX80?! lol
orkey41
Jul 29, 2024Tutor
Here's a pic of it. I don't have time to dismount it from the wall but can do it later if you want to see the back.
plemans
Jul 29, 2024Guru - Experienced User
Looks like standard nokia ONT.
A couple things to try.
When its connected to the router via ethernet, re-run the network setup assistant in xbox
Make sure ipv6 is enabled on the router.
make sure armor/parental controls, access controls are disabled on the router.
- orkey41Jul 29, 2024Tutor
I enabled ipv6 and did the diagnostics. The error message changed to saying that UPnP was failing. I enabled UPnP and it looked like it connected for a minute but then dropped again.
Then it said that it can't get a "Teredo IP address" and to restart the router.
I restarted the router, and I'm basically back to square one. I'll do the tests and it will connect fully with open NAT for like 15 seconds and then will drop. I did the test a few times and this error came up.
"The test was interrupted. The network changed while we were running our test. Check your router or network connections and try again"
It keeps connecting every 15-30 seconds and then drops.
- plemansJul 29, 2024Guru - Experienced User
Could always try putting the xbox's ip address into the router's dmz. Seems to be one of the options Microsoft recommends for the issue.
Or try port forwarding/port triggering
- orkey41Jul 29, 2024Tutor
I followed the steps here to add the Xbox IP to the router DMZ
https://kb.netgear.com/1118/How-do-I-configure-a-device-to-be-in-the-DMZ-on-my-NETGEAR-router
I also created port forward rules for this list per this forum
https://support.xbox.com/en-US/help/hardware-network/connect-network/network-ports-used-xbox-live
Port 88 (UDP)
Port 3074 (UDP and TCP)
Port 53 (UDP and TCP)
Port 80 (TCP)
Port 500 (UDP)
Port 3544 (UDP)
Port 4500 (UDP)
No overall changes. It still attempts to connect about every 30 seconds, then drops off.
Any other suggestions?