NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
orkey41
Jul 28, 2024Tutor
Xbox will not connect via ethernet
I've been dealing with this for a few months and have finally got sick of WiFi only gaming... I am able to connect Xbox to the router via WiFi, but not via ethernet. Has anyone been able to solv...
- Jul 31, 2024
To close the loop on this one... I did not find a solution to getting the Netgear router working via ethernet with my Xbox.
I purchased an ASUS router to test and it worked perfectly with the out of the box settings. So I'm just going to stick with the new router.
Obviously not the solution I (or Netgear community) would be hoping for đ
Anyone need an RAX80?! lol
FURRYe38
Jul 29, 2024Guru - Experienced User
Ok. If the RAX is getting a 192 address on the WAN port, means the ISP ONT has a router built in. This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/20927/How-do-I-change-my-NETGEAR-router-to-AP-mode
https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/Procedure-for-Factory-reset-of-RBS850/m-p/2367505/highlight/true#M53985
Try option #2 first...
Remove the PF and DMZ configuration for the xbox from the RAX router and leave uPnP enabled on the RAX router.
orkey41
Jul 29, 2024Tutor
FURRYe38 when Metronet installed I wasn't given any access to configure the Modem. I guess I'll have to reach out to them to see how to access it.
- FURRYe38Jul 29, 2024Guru - Experienced User
Also something to test as well, under Advanced Tab/Setup/WAN Setup, set the NAT Filter to OPEN. If you have more than one xbox online at the same time, you'll need to set thie to OPEN so all console get OPEN NAT status.
No, thats the basic tab. I was asking about the Advanced Tab and the Internet section seen there.
- FURRYe38Jul 29, 2024Guru - Experienced User
Ok.
Internet Port should be a public IP address then. I'd confirm with the ISP that the ONT is in fact bridged or passing thru a public IP address to the RAX80. And not a private IP address.
I connected my RAX80 and got my two Xboxes connected. Both with OPEN NAT. Ethernet connected. CAT6
RAX80 is connected to a CM3000 cable modem here. Public IP address on the RAX80.NAT Filter set to OPEN. I rebooted the RAX and hard powered OFF both Xboxes. After the RAX was back online, I powered ON the Xbox 1X and it got OPEN NAT.
I had to set a manual port on the Xbox Series X, then set it to OFFLINE for a few seconds, then back ONLINE, then the NAT status changed to OPEN.
Xbox One Device name is my Xbox One X
Xbox is the Series X.
- orkey41Jul 31, 2024Tutor
To close the loop on this one... I did not find a solution to getting the Netgear router working via ethernet with my Xbox.
I purchased an ASUS router to test and it worked perfectly with the out of the box settings. So I'm just going to stick with the new router.
Obviously not the solution I (or Netgear community) would be hoping for đ
Anyone need an RAX80?! lol
- FURRYe38Jul 31, 2024Guru - Experienced User
Odd that you couldn't get it working on the RAX80. Wondering if something maybe between the RAX80 and your ISP service that the RAX is not handling properly. Something to try and test if you can. If you have a family member or friend at a different location that has maybe a different ISP service, take the RAX80 there and the game console to see if the problem follows.