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Forum Discussion
linnv
Apr 18, 2023Tutor
Cannot Block Devices-Parental Controls-RBR50; Firmware v2.7.4.24
I realize this was something known as of last week, around April 10. I cannot block devices using the app on both an android and an iphone. I rebooted the router to no avail. Both apps on both pho...
FURRYe38
Apr 18, 2023Guru - Experienced User
There is more recent FW version available, possible updating may solve this:
Follow the manual update process as mentioned in that link with a wired PC and web browser. Be sure to update all RBS first, then the RBR lastly. A factory reset maybe needed as well as a last resort.
- linnvApr 18, 2023Tutor
This didnt work. The devices in question are on the guest network but that has never mattered before. I'm not sure what to do here.
- FURRYe38Apr 18, 2023Guru - Experienced User
The FW update mentioned needs to be applied manually.
Not sure if guest network devices can be control with SPC...- linnvApr 18, 2023Tutor
It *was* applied manually. I was simply showing you that everything was updated to the latest FW.
SPC has always worked on the guest network. I'll try putting it on the main network in a bit and see if that changes anything. I cant imagine it will since it has worked on the guest network for the past year.