NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Cannot Block Devices-Parental Controls-RBR50; Firmware v2.7.4.24
I realize this was something known as of last week, around April 10. I cannot block devices using the app on both an android and an iphone. I rebooted the router to no avail. Both apps on both pho...
There is more recent FW version available, possible updating may solve this:
Follow the manual update process as mentioned in that link with a wired PC and web browser. Be sure to update all RBS first, then the RBR lastly. A factory reset maybe needed as well as a last resort.
This didnt work. The devices in question are on the guest network but that has never mattered before. I'm not sure what to do here.
The FW update mentioned needs to be applied manually.
Not sure if guest network devices can be control with SPC...It *was* applied manually. I was simply showing you that everything was updated to the latest FW.
SPC has always worked on the guest network. I'll try putting it on the main network in a bit and see if that changes anything. I cant imagine it will since it has worked on the guest network for the past year.
Ok. I don't use SPC much or GN so wanted to be sure.
Been told there is a new Orbi app update on the way so might keep an eye out for it. No idea when it will hit.