Hallo I can´t unlock the premium future of SPC (Mytime) on my RBR50 router My trial worked perfect but the trial period is closed and when i tap the unlock premium ind the android app there are only showing 3 blue icons and nu text.When i login on the router directly the SPC area are missing. RBR50 firmware : V2.7.4.24Location : Denmark With regards Morten

The Terms & Service checkbox/circle is not tickable/tappable/touchable in the Orbi app. Issue is on both IOS and Android.Since TOS cannot be agreed to, we cannot complete the purchase to buy SPC. Issue happens when trying to purchase Netgear Armor and Pro Support. Trying to purchase anything through the Orbi app does not work due to this issue.

Can someone at Netgear seriously take a look into this? Its been 2 months since my SPC expired and I can't purchase the subscription because of this issue.

https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/Smart-Parental-Controls-Help-and-Information/td-p/2193919/jump-to/first-unread-message

All should be okay Country supportet - DenmarkLatest firmware - v2.7.4.24Latest orbi app

Cant unlock premium SPC future on RBR50

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FURRYe38
Guru - Experienced User
Sep 11, 2022
https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/Smart-Parental-Controls-Help-and-Information/td-p/2193919/jump-to/first-unread-message
- Stege
  Tutor
  Sep 11, 2022
  
  All should be okay
  
  Country supportet - Denmark
  Latest firmware - v2.7.4.24
  Latest orbi app
  - FURRYe38
    Guru - Experienced User
    Sep 12, 2022
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    
    Have you powered OFF the ISP modem, router and your mobile device for 1 minute then back ON and see if the NH Circle app can connect to the router?
    
    Has a factory reset and setup from scratch been performed since last FW update?
Stege
Tutor
Sep 12, 2022
Anybody ???

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Cant unlock premium SPC future on RBR50