"Enable Smart Parental Controls on Your Router" nag ad pops up EVERY time I login

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.

Has a factory reset and setup from scratch been performed since last FW update?

Does the top of the router feel warm or extra warm to the touch when this happens? 

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MTNDOG wrote:

NetGear support is clueless as how to suppress this Circle nag-ad or they are just ignoring customer satisfaction.  I believer it is both!  I have a case ticket open and another 30 days in which to return my R7000P to Amazon for full refund.  I have updated to the latest firmware version with no improvement and that Firmware Version V1.3.3.148_10.1.8 appears to have major bugs.  My router randomly locks up and on reboot begins cycling through the startup routines. It recovers after several reboots.

 

If not solved in a couple of weeks, then back it goes to the Amazon trash bin.

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