Help, my RBK 50 does not have Parental Control option at all (on app or web settings)

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AudEmms wrote:

 

Modem (connects to Netgear): Spectrum Router

 

Which one? Spectrum has supplied many different modems over the years.

Saying Spectrum is like saying "Ford" for a car.

If your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop

Try option #2 first...

Also you might upgrade FW on the Orbi system as well:

https://community.netgear.com/t5/Orbi-Wi-Fi-5-AC-and-Orbi-with/New-RBR50-RBS50-Firmware-Version-2-7-5-4/td-p/2296598/jump-to/first-unread-message
If you do, be sure to update the RBS first, then RBR lastly.

RBK is just the RBR and RBS in a Kit box. 

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AudEmms wrote:

Hi, thank you for your reply.

 

Firmware: V2.7.4.24

 

Modem (connects to Netgear): Spectrum Router

 

Router: Netgear Orbi Router RBR50v2 (just realize it's not RBK?.. does it matter)

 

Have wired desktop (Window 10), android phone, Apple tablets/phones, wireless laptops at home.

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