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Forum Discussion
How to see if an Orbi bug is being resolved?
ChristineT Christine, I read your post about how to report a bug with the Orbi app. Is there a way to track whether the bug has been escalated to the Support team to correct? I spent a couple o...
I really want to subscribe to Smart Parental Controls; it's the reason I bought my Orbi in April. But does anyone have a way to find the status of a bug that Support had me submit? I submitted the bug last month during my SPC trial period.
Actually, my suspicion is that the bug is really with the Orbi app or maybe with the SPC product and not with the Orbi. But NETGEAR is stonewalling the problem, and I really hate to subscribe to the service if it still doesn't work.
Chuck
Hi Chuckbo
We would like to further investigate the issue. I will PM you requesting for more information.
Regards,
Blanca
Community Team