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Forum Discussion
dsg88
Nov 14, 2025Aspirant
I can't find the parental Controls option in the Orbi app
Hi, I'm having the same issue with my RBR350 - Orbi AX1800 WiFi 6 Dual-band Mesh Router. I can't find the parental Controls option in the Orbi app or on the router admin via web. I bought this sy...
dsg88
Nov 15, 2025Aspirant
Thanks CrimpOn.
It doesn't show up on my app either. I have a feeling my model (RBR350) can't have Parental Controls. I have been researching all day, and I have to say the information from Netgear is totally inconsistent!
e.g. here is a list of routers that support parental controls
https://kb.netgear.com/000064166/Which-products-support-NETGEAR-Smart-Parental-Controls
and here's another (much shorter list)
https://www.netgear.com/ca-en/home/services/smart-parental-controls/
and this one (not on the lists above) advertises it on the box, but is not on the lists above :(
I can only assume Orbi is dropping Parental Controls at some point after launching a product?