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Forum Discussion
I want to be able to use the parental controls on my netgear router
I have the orbi mesh system since 2021. Now my kids are teens and I just got them laptops. I want to be able to use the parental controls on my netgear router, but my app does not have the tile. I...
My router says orbi router rbr850 on the bottom. Not sure why my account says otherwise. Maybe the inaccurate listing is my problem?
When I look at the page where it has all the routers that have parental controls, both rbr850 & rbr860 are listed.
I was given the same advice as you by Netgear support which includes the clause:
"The NETGEAR SSO account that you use to log in to the Orbi app is the same account that your router is registered to"
If you have a different device registered to your account that may be the problem.
"The NETGEAR SSO account that you use to log in to the Orbi app is the same account that your router is registered to"
If you have a different device registered to your account that may be the problem.