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Forum Discussion
SFO
Nov 27, 2021Follower
Impossible to enable / buy parental controls on RBK852
Hi, I have tried the parental controls on a ORBI RBK852, and we were happy. But now (after the tria period) I can't buy the subscription. The APP display in "See pricing": This plan is not available...
FURRYe38
Nov 27, 2021Guru - Experienced User
Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
For Parental Controls, Netgear has set up a community forum specifically for the product. Most of the people who watch that forum are more likely to have experience with Smart Parental Controls and Circle and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/bd-p/en-home-smart-parental-controls
https://www.netgear.com/home/services/smart-parental-controls/
https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/bd-p/en-home-smart-parental-controls
https://kb.netgear.com/000062109/How-do-I-set-up-and-install-NETGEAR-Smart-Parental-Controls
https://kb.netgear.com/000062988/Why-can-t-I-see-the-NETGEAR-Smart-Parental-Controls-tile-in-the-Orbi-or-Nighthawk-app-after-upgrading-to-the-latest-firmware
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you
Mr_bruhn
Nov 29, 2021Aspirant
We are a lot that has the same problem to buy the parent controls because there isn't a price plan available. My trail is ending tomorrow and I've tried everything to get it going and place a purchase but apparently net gear isn't interested in making money.
- FURRYe38Nov 30, 2021Guru - Experienced User
Please contact a forum moderator to help you out:
Mr_bruhn wrote:
We are a lot that has the same problem to buy the parent controls because there isn't a price plan available. My trail is ending tomorrow and I've tried everything to get it going and place a purchase but apparently net gear isn't interested in making money.