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Forum Discussion
masterjdog
Aug 31, 2022Aspirant
Internet Disruptions on WiFi (ethernet internet and wifi access to NAS not affected)
I have a Nighthawk AC1750 running firmware v1.0.4.128_10.0.104. For quite sometime I've had intermittent internet service disruptions for my wifi connected devices. It simply stops working, and requi...
- Oct 02, 2022
Just circling back that I made a single change after this last post and simply disabled parental controls (i.e., Circle). It's been over a month and alls been great since...consistent high wifi speeds, not one wifi outage, and haven't had to bounce the router (these outages had been going on for as long as I can remember and occurred with a frequency of no longer than every few days). Not sure if there's a known problem with parental controls specifically affecting wifi (and not wired connections) and don't have much interest in troubleshooting further, but wanted to provide an update for anyone who may be running into something similar in the hopes it may help. Thx to those who weighed in.
masterjdog
Aug 31, 2022Aspirant
R6700v3 is the Nighthawk model. The modem is a Arris SB6183. Ethernet cables are all CAT6. And just to clarify, all the ethernet connected devices run through my Nighthawk as well, not direct to the modem.
FURRYe38
Aug 31, 2022Guru - Experienced User
Does the front LEDs show any indication of a problem when this happens?
Has a factory reset and setup from scratch been performed since last FW update with out using any backup configurations and not enabling Access Controls, Armor, Circle or Traffic Meter?
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute then back ON.