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Forum Discussion
Solved
Internet Disruptions on WiFi (ethernet internet and wifi access to NAS not affected)
I have a Nighthawk AC1750 running firmware v1.0.4.128_10.0.104. For quite sometime I've had intermittent internet service disruptions for my wifi connected devices. It simply stops working, and requi...
Just circling back that I made a single change after this last post and simply disabled parental controls (i.e., Circle). It's been over a month and alls been great since...consistent high wifi speeds, not one wifi outage, and haven't had to bounce the router (these outages had been going on for as long as I can remember and occurred with a frequency of no longer than every few days). Not sure if there's a known problem with parental controls specifically affecting wifi (and not wired connections) and don't have much interest in troubleshooting further, but wanted to provide an update for anyone who may be running into something similar in the hopes it may help. Thx to those who weighed in.
masterjdog wrote:
I don't power off for a full minute between cycles. I could certainly try it next time this happens, although I'm suspect that would help.
Go back to the instructions. Do what they say.
Look at Quick Tips in the manual.
This section describes tips for troubleshooting some common problems.
The first one is:
Sequence to Restart Your Network
If you must restart your network, follow this sequence:
- Turn off and unplug the modem.
- Turn off the router.
- Plug in the modem and turn it on. Wait two minutes.
- Turn on the router and wait two minutes.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
You may have done that already. I can't tell from your message.
I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.
Just circling back that I made a single change after this last post and simply disabled parental controls (i.e., Circle). It's been over a month and alls been great since...consistent high wifi speeds, not one wifi outage, and haven't had to bounce the router (these outages had been going on for as long as I can remember and occurred with a frequency of no longer than every few days). Not sure if there's a known problem with parental controls specifically affecting wifi (and not wired connections) and don't have much interest in troubleshooting further, but wanted to provide an update for anyone who may be running into something similar in the hopes it may help. Thx to those who weighed in.
Thanks for letting us know. Seen problems with SPC before so not the first time. Might try a factory reset at some point then setup SPC again and see if the problem continues.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
