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Forum Discussion
Is Circle still running on RBR50, despite cancelling and now using SPC?
Ok, I may be getting way too far down into the weeds of things and misunderstanding how it all works, but.. Having done a debug log capture on my RBR50 (with 2 x RBS50, all running FW V2.7.3.22),...
Factory reset the RBR and setup from scratch. Be sure to not enable it if seen on the RBRs home page or on the Orbi app.
Thanks for the suggestion. Sadly, I've already done this a couple of times, built things back up a bit at a time, it didn't make any difference.
Think am up the creek without a paddle as NG support won't actually provide support, so can't work out where the issue actually is :(
Was SPC seen on the Orbi app or in the RBRs web page after the reset?
Unfortunately, I don't recall either way.
I think I have the house to myself tomorrow, so am going to have another crack at a reset and build up from there (can always drop the old config backup in if there's no change from reset).
Had wondered whether there would be any mileage in trying to manually install the latest FW (V2.7.3.22), even though it's already on there (not even sure if this is possible given it may check the current vsn), in case this did any kind of clearing up of old code/remnants of Circle?
Don't apply any backup configurations from file after the reset. You maybe introducing the problem. Need to reset and setup from scratch with a wired PC and web browser first. Avoid enabling Armor or Circle if appears after the setup wizard completes.