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Forum Discussion
Is Circle still running on RBR50, despite cancelling and now using SPC?
Ok, I may be getting way too far down into the weeds of things and misunderstanding how it all works, but.. Having done a debug log capture on my RBR50 (with 2 x RBS50, all running FW V2.7.3.22),...
Thanks for the suggestion. Sadly, I've already done this a couple of times, built things back up a bit at a time, it didn't make any difference.
Think am up the creek without a paddle as NG support won't actually provide support, so can't work out where the issue actually is :(
Was SPC seen on the Orbi app or in the RBRs web page after the reset?
Unfortunately, I don't recall either way.
I think I have the house to myself tomorrow, so am going to have another crack at a reset and build up from there (can always drop the old config backup in if there's no change from reset).
Had wondered whether there would be any mileage in trying to manually install the latest FW (V2.7.3.22), even though it's already on there (not even sure if this is possible given it may check the current vsn), in case this did any kind of clearing up of old code/remnants of Circle?
Don't apply any backup configurations from file after the reset. You maybe introducing the problem. Need to reset and setup from scratch with a wired PC and web browser first. Avoid enabling Armor or Circle if appears after the setup wizard completes.
Today, I have done the following;
- Reinstalled 2.7.3.22 on RBR50 and 2x RBS50 (just because I can)
- Tested speed on PS5 - no change
- Factory reset RBR and other than getting it to connect to my ISP modem, changed nothing - which kept network traffic to a minimum (didn't add RBSs)
- Tested speed on PS5 - no change
Bit of head scratching and re-test of speed when connected to ISP modem - still getting >900mbps
Changed RBR from Router to AP mode
- Tested speed on PS5 - consistently getting much higher speeds >500mbps, often >800mbps-900mbps, more in line with ISP device
Changed RBR back to Router mode
- Tested speed on PS5 - back to 150mbps-300mbps
Changed DNS settings on RBR, tried a few options 8.8.8.8 and ISP DNS
- Tested speed on PS5 - still 150mbps-300mbps
Also, made sure no double NAT impact when RBR in Router mode by setting ISP device in Modem mode.
Conclusion..?
For whatever reason, Router mode on RBR results in slower traffic for the PS5 than AP mode.
Also, looks like I'm high and dry with NG based on my call with support the other day. They said, yes, I'm paying for SPC, but no, they can't help as they would need to get onto my router to investigate and as it's out of warranty, they won't. Which sucks. The lady then hung up on me when I asked her to explain how SPC actually works, is it router based or does it send traffic via a different DNS.. Curious if they are throttling Playstation Network traffic through SPC..but, alas, will probably never find out.
As I need SPC for the rest of our devices, have re-enabled and moved the PS5 to be wired directly to the ISP router and will just have to set some time limits on the MAC address and rely on their web filters to do the right thing.
All rather sub-optimal.