NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mwebster2
May 14, 2023Aspirant
link smart parental controls to a new router
I am paying for smart parental controls and had to replace my orbi router due to hardware failure. My smart parental controls account is linked to my old router. How do I change that and link it to...
- May 14, 2023
Having never subscribed myself, I would probably start here:
https://kb.netgear.com/000063635/How-do-I-get-help-with-my-NETGEAR-subscription-service
One would hope you cannot be the only customer who has changed hardware.
CrimpOn
May 14, 2023Guru - Experienced User
Having never subscribed myself, I would probably start here:
https://kb.netgear.com/000063635/How-do-I-get-help-with-my-NETGEAR-subscription-service
One would hope you cannot be the only customer who has changed hardware.
- mwebster2May 15, 2023Aspirant
Thanks for your reply. I did get netgear phone support who are attempting to transfer my subscription to the new router.