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Forum Discussion
Netgear Smart Parental Control Premium Subscription - RBK50
I am located in Australia and I have the Netgear Orbi RBR50. Following a recent firmware ugrade I was advised to upgrade my parental controls from Circle to Netgear's Smart Parental Controls so i did...
Hi DMC001
Welcome to NETGEAR Community!
Kindly send me a private message with your name, email address and device serial number.
May we please know as well the firmware version and the Orbi App version?
Regards,
Blanca
Community Team
Just sent you a message, thanks Bianca.
Hi DMC001
System show that the Smart Parental Control trial period started Dec 18 2021 and ended January 17 2022. This means that contact is already expired.
Here's a reference of How do I start a subscription for NETGEAR Smart Parental Controls Premium?
Regards,
Blanca
Community Team
- Thanks Blanca. I am aware that the trial has expired. I have followed the steps that you have suggested and that is when I receive the “this plan is not available” under both the monthly and annual buttons.
Any other suggestions? Is the premium subscription available in Australia?