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Forum Discussion
CJK440
Aug 25, 2021Tutor
Netgear Smart Parental Controls don't block google search results (web and images)
Long story short, I just purchased a subscription to Netgear smart parent controls and found that it does not block explicit results from google. Regular web results with explicit language still pop ...
- Nov 23, 2021
I know time has passed but ultimately a factory reset did the trick.
ellen2298
Oct 03, 2021Apprentice
Were you ever able to get this resolved. SPC worked on the trial for me but after purchasing the premium and doing many maneuvers I can't get it to work anymore. Not sure if I should ask for a refund and get another system. I couldn't get Circle to work anymore after firmware update which happened to you too. Very frustrating as I really need/want some parental controls.
IDraper
Oct 04, 2021Tutor
I got SPC working with the Nighthawk and am able to monitor the kids as advertised.
However there ways to bypass the controls from the IPAD however I get an alert when this happens.
As recommended, it needs to be a partnership with the Child so they know why we are wanting to put limits and protection so that we get their full cooperation and they learn to have some self control.
Another thing to look at is modifying the DNS to something like OPENDNS which allows you to block sites by category and specific sites.
This will not capture google image searchs, but prevents users from going directly to the sites where the images came from.
Appart from this I suggest cultivate a great relationship with your kids and above all pray. :-)
- CrimpOnOct 04, 2021Guru - Experienced User
IDraper wrote:
Another thing to look at is modifying the DNS to something like OPENDNS which allows you to block sites by category and specific sites.
An educational opportunity (for me. I had assumed that SPC included this capability):
Aside from the problem that kids can simply set their devices to use any DNS servers they want, I would love to see a comparison between the blocking capability of OpenDNS and SPC. Does one of them (but not the other) allow the subscriber to define (a) categproes of URL's, or (b) specific URL's that cannot be opened?
p.s. I also agree completely that frank discussions with minors about sensitive topics is essential.
- ellen2298Oct 04, 2021Apprentice
Glad it is still working for you. Sadly I am nowhere and the most basic functionality of usage and history isn't even working let alone any filtering, bedtimes etc. After being transferred twice and on hold for more than 2 hours I had to get off the phone last night. I am going to try again today but if no luck I guess I will have to cancel the subscription and go a different route. Are you aware of any way to get to advanced support to be able to help someone with an issue like mine?