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Forum Discussion

Nnenna's avatar
Nnenna
Aspirant
Mar 07, 2024
Solved

Nighthawk time is stuck

All the history is writing out for Tuesday at 6:23pm - almost 2 days ago. Also the parent controls are not applying. Was there a bad firmware update recently?
  • Nnenna's avatar
    Nnenna
    Mar 19, 2024
    The reboot sequence suggested did not fix it. I ended up cancelling parent controls, factory reset, and then enabling parent controls. Got back full functionality after that.
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 12, 2024

Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.

  • Nnenna's avatar
    Nnenna
    Aspirant
    Mar 19, 2024
    The reboot sequence suggested did not fix it. I ended up cancelling parent controls, factory reset, and then enabling parent controls. Got back full functionality after that.