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Forum Discussion
Miguel20
Aug 20, 2021Aspirant
No Parental Control RBR50 V2.7.3.22
Orbi firmware auto updated to v2.7.3.22 and there are no parental controls now and Circle no longer can connect. I reverted to V2.6.1.40 and the functionality comes back. Then a few hours later (or o...
- Aug 24, 2021
Whats listed under Basic Tab?
SPC will be seen under the Basic tab if and when it shows up.You might try this on this version of FW:
I had to do this once after accidently selecting the upgrade to SPC button incorrectly.
raven_au
Aug 20, 2021Virtuoso
Miguel20 wrote:Orbi firmware auto updated to v2.7.3.22 and there are no parental controls now and Circle no longer can connect. I reverted to V2.6.1.40 and the functionality comes back. Then a few hours later (or overnight) the router auto updates to v2.7.3.22 again.
You seem to be missing some information here.
Are you saying you selected the upgrade to Smart Parental Controls from the web UI and it didn't work or are you asking how to enable the SPC since it replaces Circle in recent firmwares?
In my case, when I enabled SPC within a few hours most of my devices showed offline and it's been a struggle to get them back to to showing the correct status. After disabling SPC and about a day there are only about 10 or so devices still showing offline ... you may get better results.
Not really very good for a subscription service in that it's more or less unusable just like it is on the RBR800 series (but for different reasons).
- Miguel20Aug 20, 2021Aspirant
This is helpful (I think).
1) SPC replaces Circle? I did not know this and that would explain why Circle no longer works
2) I don't see an option to enable SPC in the web UI but I do see the option in the App. It does not appear to have free version or even a trial version correct?
3) Does SPC effective while off the Orbi wifi or only when on the wifi? I would prefer to have a control mechanism that works regardless of the network it is connected to.- FURRYe38Aug 20, 2021Guru - Experienced User
This is supposed to be the new process for SPC:
https://kb.netgear.com/000062852/How-do-I-upgrade-from-Circle-to-NETGEAR-Smart-Parental-Controls
I'll take a look at mine. I believe SPC is enabled on mine thats got v22 loaded and it was working.
Miguel20 wrote:
This is helpful (I think).
1) SPC replaces Circle? I did not know this and that would explain why Circle no longer works
2) I don't see an option to enable SPC in the web UI but I do see the option in the App. It does not appear to have free version or even a trial version correct?
3) Does SPC effective while off the Orbi wifi or only when on the wifi? I would prefer to have a control mechanism that works regardless of the network it is connected to.- Aggie88Aug 20, 2021Apprentice
I am on 2.7.3.22 on my RBK50 system and it still runs Circle. My Circle subscription is good until November. I don't see anything on SPC that really makes me want to switch over so I'll wait until it gets closer before I decide.
- raven_auAug 21, 2021Virtuoso
Miguel20 wrote:This is helpful (I think).
1) SPC replaces Circle? I did not know this and that would explain why Circle no longer works
2) I don't see an option to enable SPC in the web UI but I do see the option in the App. It does not appear to have free version or even a trial version correct?
3) Does SPC effective while off the Orbi wifi or only when on the wifi? I would prefer to have a control mechanism that works regardless of the network it is connected to.1) It does.
2) It took me a while to find it too.
If Advanced->Security->Parental Controls is visible it should have an option to convert to Netgear SPC.
3) Haven't investigated that, there is a phone app, check the linked pages there's probably info. there.
The SPC integration with the Orbi app is good, functionality seems good and it looks good too.
Beware though, many of my devices got marked as offline within hours of enabling it never to return ... I have spend ages getting them back after disabling it!
- Miguel20Aug 24, 2021Aspirant
No Parental Control option for me...
- raven_auAug 21, 2021Virtuoso
Miguel20 wrote:2) I don't see an option to enable SPC in the web UI but I do see the option in the App. It does not appear to have free version or even a trial version correct?
You don't get anything useful unless you subscribe.
There is a one month trial before a subscription becomes active.