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Forum Discussion
Only One Hour Of History - Why?
Hi - I’ve searched past threads about this and cannot find an answer, and others who have asked did not receive a reply, so I thought I’d ask again.
I have several profiles set up on my Orbi RBR750, using a PAID subscription of Smart Parental Controls. ALL devices, both under my own profile and my child’s only show ONE HOUR OF HISTORY - Why??
I’ve rebooted, restarted and removed and re added devices to the different profiles and nothing helps. It seems to only keep displaying the past hour of history, and the rest rolls off. This is under the History- Visited section of the Orbi app.
However, under the Usage/Categories, this does seem to show more sites from earlier, but it’s not enough detail to effectively use.
Anyone else have this problem and found a solution?
Thanks.
I have several profiles set up on my Orbi RBR750, using a PAID subscription of Smart Parental Controls. ALL devices, both under my own profile and my child’s only show ONE HOUR OF HISTORY - Why??
I’ve rebooted, restarted and removed and re added devices to the different profiles and nothing helps. It seems to only keep displaying the past hour of history, and the rest rolls off. This is under the History- Visited section of the Orbi app.
However, under the Usage/Categories, this does seem to show more sites from earlier, but it’s not enough detail to effectively use.
Anyone else have this problem and found a solution?
Thanks.
4 Replies
I am having the same issue. There are general useage statistics, then I only get about 30 minutes of history. What is the point? How can I track history only 30 minutes at a time?
Also, is there any way to go to the exact web address listed? My kid is watching lots of youtube videos but I want to know which ones. This doesn't seem very helpful at all.
- Has anyone figured out a solution I'm having the same problem, it just started a couple months ago.
Hi,
I've been having the same problem also. Been going back-and-forth with Netgear support hoping to find a resolution but haven't made any progress yet. Their latest suggestion was to reflash my router with the latest flash version, but I already had the latest installed. Waiting to hear back from them now.
Seems several people are having this problem. I'd suggest calling support and creating a support ticket number for your issue. Maybe if enough people call and complain about this to Netgear support they will be motivated to find an answer more quickly.
Good luck,
Todd
Same problem here