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Forum Discussion

kimberlyhall88's avatar
kimberlyhall88
Follower
Oct 23, 2021

orbi hacked?

Has anyone installed an orbi and called the 800 number for help? I did and they wanted to acees my laptop. Is this normal for troubleshootin?

2 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User
    Oct 23, 2021
    kimberlyhall88 wrote:

    Has anyone installed an orbi and called the 800 number for help? I did and they wanted to acees my laptop. Is this normal for troubleshootin?

    Of course not. Where does this 800 number come from? Never use any kind of a search engine to find support numbers. 

     

    Netgear support does always start on https://my.netgear.com/ -> My Support -> Contact Support