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Forum Discussion

wvkregten's avatar
wvkregten
Luminary
Jan 23, 2023

ORBI Mesh RBR760 CPU Usage due to Parental Controls

  Hello,   When I activate my subscribed and paid for Parental Controls the CPU of the RBR760 goes up to 90 to 100% CPU usage constantly and never returns to normal values. When I switch it of...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Feb 06, 2023

NG will need to review this and take a look. You might capture debug logs with out SPC enabled then with SPC enabled. Lets get them to NG.

Blanca_O KevinLiT 

wvkregten's avatar
wvkregten
Luminary
Feb 06, 2023

Better I ask a refund 🙂 for wasting money on Armor and SPC (100us$)

How to send, Netgear gives only 60 day warranty.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Feb 06, 2023

    That too. Something to ask them about. They need to look into this. 

     

    Good Luck. 

  • wvkregten's avatar
    wvkregten
    Luminary
    Feb 06, 2023

    Yeah, sounds great. How do I contact them or log support case? Have you experienced their support website? It does not work.

     

     

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Feb 09, 2023

    Hi wvkregten 

     

    I have sent you a message. Please check your inbox.

     

    Regards,
    Blanca
    Community Team

  • wvkregten's avatar
    wvkregten
    Luminary
    Feb 14, 2023

    I replied. Any news or update? I disabled Armor as well as it also takes 20% CPU doing not much 😞