NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ORBI RBR750 - Android App Crashes in Parental Control Area
RBR750 with 3 Satellites FW Ver 7.2.6.31 Orbi App Ver 2.43.0.4421 Android Ver 14 Starting 2 days ago, the android orbi app crashes when using the parental control module. If history is enabl...
Is this a phone or pad?
Brand and model # of the mobile device?
What OS is loaded on the phone?
And you have Mac Address Randomizer disabled on the mobile device?
Does this happen on other mobile devices?
Submit a bug report thru the app:
https://community.netgear.com/t5/Nighthawk-App/How-to-report-a-bug-on-the-Nighthawk-App/td-p/2134684
I mentioned most of this above except phone model. I am running the admin/parent ORBI app on my Samsung Galaxy S24 Ultra with android 14. Was working 100% until 2 days ago when the app started crashing. I also tried on my Galaxy Tab A9 android 14, same exact result. It happens on all android devices I own. Was 100% fine until 2 days ago. Ill submit a bug.
Same exact issue. This has been happening for over a week. I have even (and I may regret this) resubscribed to the service in case that was the issue - it's not. I've deleted and reinstalled the app, rebooted, then factory reset the router, etc. Nothing's worked. Every time I try to select the history or usage tabs on profiles is crashes or freezes the apps. It's incredibly frustrating.
- Orbi App crashes when entering Parental Contols. Reinstalled app, no change.
Cleared profiles and reassigned devices, no change. Was working fine and then ......
Crash / Crash / Crash