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Forum Discussion
mib123
Nov 05, 2022Tutor
Orbi RBR750 doesn't have Smart Parental Control feature
I have Orbi RBR750 Firmware Version V4.6.9.11_2.3.5 How do I enable the Smart Parental Control feature? It is not on my Android app (v 2.20.2.2506) and nothing in the GUI admin access portal eith...
iyang
Nov 15, 2022NETGEAR Expert
Hi mib123 ,
Can we know do you use router mode or AP mode ?
Since SPC not support in some region, what's region do you use ?
Thanks.
mib123
Nov 15, 2022Tutor
Hi iyang , I am using it in Router mode and I am in US. Thank you
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- FURRYe38Nov 17, 2022Guru - Experienced User
A factory reset maybe needed.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too? - KevinLiTNov 25, 2022NETGEAR Moderator
Hello mib123,
Thank you for your post!
I understand that you would like to enable SPC from your Android device.
To enable SPC from your Android device please do the following in your Orbi app:
HAMBURGER MENU > SETTINGS > PARENTAL CONTROLS > toggle ENABLE SMART PARENTAL CONTROLS
(PBA: A factory reset may be required )
Best,
Kevin
Community Team
- HIMJan 11, 2023Aspirant
Can you confirm whether or not Orbi RBK753 has access to Parental Controls? I do not see a tile in the orbit app settings, and I'm reading mixed opinions as to whether this Orbi model supports Parental controls.
Regards,
H. Most
- michaelkenwardJan 11, 2023Guru - Experienced User
HIM wrote:
Can you confirm whether or not Orbi RBK753 has access to Parental Controls?
Did you follow the link that appeared earlier?
Which products support NETGEAR Smart Parental Controls? | Answer | NETGEAR Support
Did you read the previous messages?
- aeolus492Feb 08, 2023Initiate
I also have an RBR750 without parental controls. However, I have iOS and cannot see the tile within the app. The web interface isn't showing parental controls either. Just installed the latest app on my phone, the latest firmware on the Orbi RBR750, and all of this is from a factory reset last week. Any help would be great.