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Forum Discussion

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 14, 2021

Orbi RBR850 firmware 4.6.3.9 - No SPC tile on Orbi app to set up

Loaded v4 yesterday on the RBR850 that was in AP mode.  Changed to Router mode today and not seeing any Parental Controls tile on the Orbi app as per instructions here: https://kb.netgear.com/000...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Aug 16, 2021

Hello Community, 

 

Just to clarify, we’ve disabled Smart Parental Controls for the initial firmware rollout. However, we plan to enable SPC next week when we start the next phase of rollout. 

 

Regards,

Christian 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 17, 2021

Thank you for letting us know. 

  • LadySapphy's avatar
    LadySapphy
    Guide
    Aug 18, 2021

    Mine Showed up today :)

    • agaurav's avatar
      agaurav
      Aspirant
      Aug 31, 2021

      I have app version 2.11.0.11661 and Orbi RBR850 firmware v3.2.18.1. I do not see the Smart Parent Control tile. Is this such a new feature? I have had the Orbi for almost a year now.

       

      What can I do to get parent controls?

      • ajneuman's avatar
        ajneuman
        Star
        Aug 31, 2021

        I have app version 2.11.0.11 and firmware version V4.6.3.7. I do have the RBR750 rather than the 850 series though. I do not work for Netgear, I'm just a user like you unfortunately I cannot speak to when/if/how you get the parental controls to show up.