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Forum Discussion
TyrionL
Jan 09, 2022Apprentice
Overnight device activity consuming allowed time
The devices attached to my son's profile are using the network during overnight (when he's not actually using the devices) and consuming time allocated to him. Both of these devices are kept on stan...
Longtrail
Jan 28, 2023Tutor
Makes sense. What doesn't make sense is the lack of action on Netgear's part; this is really a fundamental issue in it's usefulness; I'm flabbergasted at the lack of attention to detail.
TyrionL
Jan 30, 2023Apprentice
FURRYe38 Debug logs were sent over a period of months from Feb-Jun 2022. When the root cause of the problem didn't reveal itself in the debug logs, the next step was for Netgear to telnet. That took the better part of 6 months to set up, thanks to the cluelessness of Netgear support. Telnet is not on the debug page. I was provided a program called telnetenable which I had to run on my laptop, presumably to activate telnet on the router. So after 6 months of futility, last week a telnet connection was established between my laptop and the Orbi router. Now I'm awaiting a callback from Netgear engineering to repro the problem, observe, collect diagnostics via telnet.
Longtrail no ssh, just telnet. Once I connected via telnet, the opening screen revealed a Linux variant based on busybox. Didn't go any further than logging into the router.