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Forum Discussion
zolo
May 16, 2022Tutor
parental control for Nighthawk x10 AD7200
I purchased a Nighthawk X10 not too long ago, partially because it has parental controls. I tried to set them up today and after 2 hours realized that it is no longer supported. Does anyone have idea...
michaelkenward
May 17, 2022Guru - Experienced User
it does point to my main concerns about how Netgear packages things - the box also states "free parental controls", even though there are none - but I agree with you, the router itself says Model:
It is an old box for a device launched five years ago. Since then Netgear's partner has stopped supporting this feature. But as explained elsewhere you can manage things outside of Netgear.
Parental Controls still work but you may have to to manage them with the desktop genie for your operating system.
On a mobile device you can use a browser and login to your Parental Controls account at opendns.
Manage things from there.
zolo
May 17, 2022Tutor
Seriously, if its an old box with 5 year old technology, some of which has been disabled, why is Netgear still selling these units with documentation that is no longer valid. The box still states the features and the Netgear website still states these features. My mistake for thinking I could trust Netgear to accurately portray their products. Its false advertising and I got scammed. I can accept that...but I am never buying Netgear again because it is clear I cannot trust what they say