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Forum Discussion
rsam
Jun 17, 2024Follower
Parental control not working w RBR750
Parental control app isn’t working for a month now. It worked before that. I couldn’t see any usage on a profile though the device is used. It doesn’t control a device or a profile if I pause them in the orbi app.
Searching the community shows up a few years before thread mentioning to factory reset the router. That would mean to set up all the connected devices all over again!
Kids in summer break and not able to control in spite of a subscription is not helping. Could you let me know how to get back the parental control?
Searching the community shows up a few years before thread mentioning to factory reset the router. That would mean to set up all the connected devices all over again!
Kids in summer break and not able to control in spite of a subscription is not helping. Could you let me know how to get back the parental control?
1 Reply
- FURRYe38Guru - Experienced User
What FW version is loaded on the Orbi system?
A factory reset and setup from scratch with a wired PC and web browser maybe needed:
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface