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Forum Discussion
Solved
Parental Controls gone RBR750
This morning my parental controls are gone. Rebooted, nothing. Tried to enable parental controls, cloud error. Uninstalled app, reinstalled, now my subscriptions do not show up and the parental co...
Was told that SPC should be fixed now.
Please let us know if this has been fixed for you.
WendyJune73 wrote:
This morning my parental controls are gone. Rebooted, nothing. Tried to enable parental controls, cloud error. Uninstalled app, reinstalled, now my subscriptions do not show up and the parental control list is completely gone. Getting lots of 'cloud errors'.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
I would submit a bug report:
WendyJune73 wrote:
This morning my parental controls are gone. Rebooted, nothing. Tried to enable parental controls, cloud error. Uninstalled app, reinstalled, now my subscriptions do not show up and the parental control list is completely gone. Getting lots of 'cloud errors'.
Yes, already did that - I'm guessing it isn't MY DNS since other users seem to be seeing the same thing - as I said, I'm guessing it is an issue that is happening on the Netgear/SPC/Circle side of things that is thus-far unreported on the Netgear status page
https://status.netgear.com/
Yes, I'm seeing this along with others on Armor as well.
I've pass this on to NG for review.
Please be patient.