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Initiate

Mar 31, 2023

Solved

Parental Controls gone RBR750

This morning my parental controls are gone. Rebooted, nothing. Tried to enable parental controls, cloud error. Uninstalled app, reinstalled, now my subscriptions do not show up and the parental co...

FURRYe38
Mar 31, 2023
Was told that SPC should be fixed now.

Please let us know if this has been fixed for you.

WendyJune73 wrote:

This morning my parental controls are gone. Rebooted, nothing. Tried to enable parental controls, cloud error. Uninstalled app, reinstalled, now my subscriptions do not show up and the parental control list is completely gone. Getting lots of 'cloud errors'.

markroth

Tutor

Mar 31, 2023

I am also having issues/bugs this morning with Parental Controls *(netgear, not Circle) and the Armor Security.

Rebooted router and I updated the iOS app to the latest and now cannot see Parental controls at all.

RBR50v2 — Orbi AC3000 Tri-band WiFi Router

FURRYe38
Guru - Experienced User
Mar 31, 2023
https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/NOTICE-ARMOR-or-SPC-Cloud-Error/td-p/2304588/jump-to/first-unread-message
- markroth
  Tutor
  Mar 31, 2023
  Thanks for posting, but FYI the instructions you link to are specific to the nighthwak app, so it may be confusing for those of us using ORBI. Are we supposed to report bugs the same way by opening the mobile app and then shaking it?
  - FURRYe38
    Guru - Experienced User
    Mar 31, 2023
    Yes.