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Forum Discussion
Parental Controls Issue with extender connected to AX1800/RAX10 Router
I have an AX1800 RAX10 with parental controls turned on. I have a child profile and an adult profile. When the devices connect directly to the AX1800 the controls work great. I also have an older wif...
Does Netgear respond to cases you open with them? I opened one about this topic a week ago with nothing yet. This is a case for a brand-new product, under warranty, with a full year of the paid parental controls.
Finally got a response...two actually on the same day. And neither are helpful. I give up.
Has anyone figured out a way to use a Netgear extender in the method in my original post?
I am just getting started with this problem.
Funny thing - my previous setup was using an old TP-link router as an access point - just disabled DCHP and hardwired ethernet from my Netgear router. It had no issue with this problem.
In any case - I have tried reboots, making sure Wifi on iphones is not using a private (fake) MAC address, set static IP for each device I want to control. Nothing working yet. I will contact netgear again today when I have time