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Forum Discussion
TheShams
Feb 07, 2022Guide
RAX10 / AX1800 - Parental control broken / Device traffic history empty
I purchased this router a few months ago, paid for the parental controls system, and had parental controls all working as expected. A few days ago, I noticed the kids were using the internet more...
- Feb 09, 2022
Tried downgrading the firmware. Didn't help.
Put the firmware back to the latest, reset to factory defaults, reconfigured everything ... and it seems to be working now.
Although i'm glad this is now working, it was super annoying, and beyond the skills of the average user to triage and fix this. I hope this is a one-off, will probably be turning off auto firmware updates now :P.
Thanks everyone for the help!
- Mike:heart:
plemans
Feb 07, 2022Guru - Experienced User
You can get the older firmware at the support site.
click on "downloads" then "+view previous versions"